Terms of Service & SMS Consent

These Terms of Service ("Terms") govern your use of the website at https://klencarsservice.com, our website chat widget, and the mobile car detailing services provided by Klencars ("we", "us", or "our"), headquartered in 509 Lambert Cv, Leander, TX 78641.

By visiting our website, interacting with our chat widget, or contacting us by phone or email, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Klencars provides on-site mobile automotive detailing services throughout Leander, Cedar Park, Austin & surrounding areas, TX. Service appointments are scheduled based on mutual availability, weather conditions, and site safety. Customers are responsible for providing reasonable access and a safe working space next to the vehicle.

Klencars sends customer support and service-related messages to users who submit inquiries through the website https://klencarsservice.com chat widget. Messages may include responses to support requests, ticket updates, appointment coordination, or follow-up communications related to an existing inquiry. Messaging is limited to customer care purposes and does not include promotional content.

• Voluntary Consent: Providing your phone number via our chat widget or phone contact constitutes your express consent to receive customer care messages. Consent is not a condition of purchasing any services.
• Sample Message 1: "Hi! This is Klencars. We received your recent inquiry and a team member will follow up shortly. Reply STOP to unsubscribe."
• Sample Message 2: "Hello from Klencars. We are following up regarding your support request. Please let us know if you still need assistance. Reply STOP to unsubscribe."
• Opt-Out Instructions: You can unsubscribe from text messages at any time by replying STOP to any message you receive. After opting out, you will receive a one-time confirmation message and no further text messages will be sent unless re-initiated.
• Customer Assistance: Reply HELP for assistance, or contact our team directly at (512) 318-3414 or support@klencarsservice.com.
• Rates & Carriers: Message and data rates may apply. Supported carriers are not liable for delayed or undelivered messages.

Klencars operates as an independent direct service provider. We do not participate in affiliate marketing schemes, lead generation networks, or lead brokerage. We do not purchase leads from third parties, and we never sell, trade, or transfer consumer contact information to any third party for marketing purposes.

Quoted prices reflect standard vehicle sizes and conditions. Severe pet hair, biohazards, or excessive staining may incur additional fees, which are quoted before work begins. We request at least 24 hours' notice for rescheduling. Weather-related reschedules initiated by Klencars carry no fee.

For questions or assistance regarding these Terms, please contact: