Privacy Policy
Klencars · 509 Lambert Cv, Leander, TX 78641 · Last updated: January 1, 2026
1. Business Identity & Overview
This Privacy Policy applies to Klencars ("we", "us", or "our"), located in 509 Lambert Cv, Leander, TX 78641, operating the website at https://klencarsservice.com. We provide professional mobile car detailing services in Leander, Cedar Park, Austin & surrounding areas, TX.
We are committed to protecting your personal information and respecting your privacy. This policy explains how information is collected, used, and protected when you visit our website, use our website chat widget, or communicate with us by phone or email.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you submit an inquiry through the https://klencarsservice.com chat widget, call our verified phone number ((512) 318-3414), or email us at support@klencarsservice.com.
This information may include:
- Your name and contact details (mobile phone number and email address).
- Vehicle information (year, make, model, condition).
- Service location/address where detailing is requested.
- The content of your support requests or service inquiries.
We also collect standard technical visit data (such as browser type, IP address, and pages visited) strictly for operational security and website performance.
3. How We Use Your Information
Klencars sends customer support and service-related messages to users who submit inquiries through the website https://klencarsservice.com chat widget. Messages may include responses to support requests, ticket updates, appointment coordination, or follow-up communications related to an existing inquiry.
Messaging is strictly limited to customer care purposes and does not include promotional content.
4. SMS Messaging, Consent & A2P 10DLC Compliance
During your interaction with the https://klencarsservice.com chat widget, you may voluntarily provide your mobile phone number to receive support responses and follow-up communications.
- Consent is not a condition of purchase: You are never required to consent to receive text messages as a condition of buying any goods or services.
- Message frequency: Messaging frequency varies based on the frequency of your support interactions and appointment coordination.
- How to opt out: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. You may also email support@klencarsservice.com or call (512) 318-3414 to request opt-out.
- How to get help: Reply HELP to any text message or contact us at (512) 318-3414 or support@klencarsservice.com.
- Carriers: Wireless carriers are not liable for delayed or undelivered messages. Standard message and data rates may apply.
5. Strict Non-Sharing Policy & No Affiliate Marketing
We do NOT buy leads, sell leads, or engage in affiliate marketing.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
We only share data with service providers (such as messaging delivery platforms and hosting partners) who are under strict contractual obligations to handle your data solely for delivering the services requested by Klencars.
6. Data Security & Retention
We maintain administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain customer records only as long as necessary to fulfill service commitments and satisfy legal obligations.
7. Contact & Verification Information
If you have questions, comments, or requests regarding this Privacy Policy or your personal information, please reach out to:
Klencars
509 Lambert Cv, Leander, TX 78641
Phone: (512) 318-3414
Email: support@klencarsservice.com
Website: https://klencarsservice.com